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Privacy Policy

Privacy Policy of OOMPH

To ensure that you can use our website's services and information with peace of mind, we hereby present our Privacy Policy, which aims to protect your rights. Please read the following carefully:

1. Scope of the Privacy Policy

This Privacy Policy outlines how our website handles personal identification information collected when you use our services. It does not apply to third-party websites linked from our site or to individuals not authorized or commissioned by our website.

2. Collection, Processing, and Use of Personal Data

When you visit our website or use our provided services, we will request necessary personal data based on the nature of the service. We will only process and use your personal data within the scope of that specific purpose, and we will not use it for other purposes without your written consent.

We will retain the name, email address, contact information, and usage time you provide when using interactive features such as service inboxes and surveys.

During general browsing, our servers automatically log relevant activities, including your device's IP address, usage time, browser type, and browsing records. This information serves as a reference for improving our website services and will not be disclosed externally.

To provide accurate services, we will conduct statistical analysis of the survey content collected. The statistical data or descriptive text presented in the analysis results will be for internal research purposes. We may publish aggregated statistical data but will not involve specific personal information.

3. Types of Personal Data

When you register in our store or interact with our social media (or related stores or extensions), the types of personal data you may provide include:

Contact Information: Name, address, phone number, email address.

Demographic Information: Age, gender, date of birth, etc.

Account Credentials: Username and password.

Order Information: Shipping address, billing address.

Purchase History.

Product Preferences and communication channel preferences.

User-Provided Content: Photos, videos, comments, articles, survey responses, and reviews.

Information from Social Media: Name, profile picture, likes, location, friend list, and other information described on the registration page of the social media network or application.

Device Identifiers: Information related to the device, such as MAC address, IP address, or other online identifiers.

4. Use of Personal Data

We may use the information you provide for the following purposes:

Sending promotional content or other communications.

Providing requested information and services.

Contacting you to follow up or confirm your orders, returns, or refunds, and sending you other non-marketing communications related to our products and services.

Processing your payments and/or transactions.

Creating and managing your account, including accessing your purchase history.

Customer service communications.

Customizing advertisements in our store, social media, and other places to suit your interests and history.

Communicating with you regarding special events, competitions, surveys, and other offers you participate in.

Operating and communicating through our social networks or mobile applications.

Operating, evaluating, and improving our business (including developing new products and services, enhancing our offerings, managing communications, analyzing products, conducting market research, data analysis, and customer relationship management, as well as performing accounting, auditing, and other internal functions).

Complying with applicable legal requirements, industry standards, and our policies.

Regularly cleaning, linking, or merging our records internally or through our service providers to avoid duplication and ensure the accuracy of your information.

5. Data Protection

Your personal data can only be accessed by authorized personnel. If it is necessary to delegate services to other entities, we will ensure they comply with confidentiality obligations and take necessary measures to confirm their compliance.

6. External Links

Our website may contain links to other websites. Clicking on these links may take you to those websites. The privacy policies of these linked websites do not apply to our website, and you should refer to their respective privacy policies.

7. Sharing Personal Data with Third Parties

We will not provide, exchange, rent, or sell any of your personal data to other individuals, groups, private enterprises, or public agencies, except as required by law or contractual obligations.
Exceptions include but are not limited to:

With your written consent.

As required by law.

To prevent danger to your life, body, freedom, or property.

Collaboration with public agencies or academic research institutions for statistical or academic research based on public interest, provided that the data has been processed or collected in a manner that does not identify specific individuals.

When your actions on the website violate service terms or may harm the website or other users, revealing your personal data may be necessary to identify, contact, or take legal action.

For your benefit.

When we engage third-party vendors to assist in collecting, processing, or using your personal data, we will exercise due diligence in supervising and managing those vendors.

8. Use of Cookies

To provide you with the best service, we will place and access our cookies on your computer. If you do not wish to accept cookies, you may set the privacy level of your browser to high to refuse cookies, but this may cause certain website functions to not operate properly.

9. Amendments to the Privacy Policy

This Privacy Policy may be amended as necessary, and any changes will be posted on our website.

10. Access and Deletion of Data

Members can view their authorized name and email data in their member account at any time, limited to the content of store membership and order information.

At your request, the store can process requests to delete or stop using your personal data through the contact channel provided in the upper right corner of the store.

For related requests, please contact us at: our.oomph@gmail.com